粼島 Spangle Inn

常見問題 Q&A

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Q&A

 

・入住及退房的時間?

入住時間為下午三點。

請於上午十一點前退房,好讓專業的房務人員有足夠地時間為下一位旅客整理舒適的入住空間。

・我可以在六點後入住嗎?

可以。六點後、十一點前入住,請訊息我們粉專,我們會告知您當天的大門密碼與入住方式。

・我可以寄放行李嗎?

可以,入住期間可以免費寄放。

・可以幫我代收包裹嗎?

不可以,本旅宿並無現場人員能夠收受包裹。

・我可以更改我的訂單嗎?

可以,若需免費的更改或取消訂單,必須提前四天以上與我們聯繫。

距離入住日四天內的更改或取消,將會有費用產生。

取消或更改訂單:請寄電子郵件給我們。

更完整的訂房政策,還請詳閱訂單上的資訊。

・我可以在房間內加床嗎?

可以,海洋房可提供加床,每間房間加床上限不同,還請詳閱房型資訊,新台幣$600元一晚,費用包含一組床鋪及備品。

若需要加床,還請您在訂房時於備註欄備註,或以電子郵件與我們聯繫。

・Check in and check out time?

Check in time is 3pm.
Please check out before 11am, so that the professional room staff will have enough time to arrange a comfortable space for the next passenger.

・Can I check in after 6 o'clock?

Yes.
Check in after 6pm and before 11pm, please send our fan page a message , we will inform you of the day's door password and check-in method.

・Can I put my luggage?

Yes, it can be placed free of charge during your stay.

・Can you recieve the parcel for me?

No, there are no on-site personnel to receive the parcels.

・Can I change my order?

Yes, if you need to change or cancel your order for free, you must contact us more than four days in advance.

Any changes or cancellations made within 4 days of the check-in date will be charged.

Cancel or change order: please email us.

For a more complete reservation policy, please also read the information on the order.

・Can I have an extra bed in the room?

Yes, extra beds can only be provided to the room “Ocean”. The extra bed limit is different for each room. Please also read the room type information for NT$600 for one night. The fee includes one set of beds.

If you need an extra bed, please also remark in the remarks section when you make a reservation, or contact us by email.