・Check in and check out time?
Check in time is 3pm.
Please check out before 11am, so that the professional room staff will have enough time to arrange a comfortable space for the next passenger.
・Can I check in after 6 o'clock?
Check in after 6pm and before 11pm, please send our fan page a message , we will inform you of the day's door password and check-in method.
・Can I put my luggage?
Yes, it can be placed free of charge during your stay.
・Can you recieve the parcel for me?
No, there are no on-site personnel to receive the parcels.
・Can I change my order?
Yes, if you need to change or cancel your order for free, you must contact us more than four days in advance.
Any changes or cancellations made within 4 days of the check-in date will be charged.
Cancel or change order: please email us.
For a more complete reservation policy, please also read the information on the order.
・Can I have an extra bed in the room?
Yes, extra beds can only be provided to the room “Ocean”. The extra bed limit is different for each room. Please also read the room type information for NT$600 for one night. The fee includes one set of beds.
If you need an extra bed, please also remark in the remarks section when you make a reservation, or contact us by email.